David Townshend is a forward-thinking and results-driven business professional. His 38-year career with Marriott International is distinguished with success and recognition. Over his years at Marriott, David was known for his passion for the business and for always putting the customer first, and for his proven track-record in building and leading high-performing global teams. In March 2016 he started Townshend & Associates, LLC a consulting practice that specializes in helping organizations develop and implement customer-centric strategies.
David has been active in several travel industry associations including the Professional Convention Management Association and the Global Business Travel Association. He currently serves on the Board of Directors of the Virginia Hospital Center, the Virginia Hospital Center Foundation, and Meeting Play, LLC. He graduated from the University of Denver with a Degree in Business Administration, majoring in Hotel & Restaurant Management.